Terms of Service
Overview
This online platform is managed and operated by Velysora. In this document, "we" and "our" refer to Velysora. Your use of all website content, digital tools, and shopping services provided by Velysora is subject to your full acceptance of all the rules, supplementary policies, and official statements listed below.
Browsing our website or completing a purchase in our store constitutes your acceptance of our Contract for Service and your legal agreement to abide by these Terms of Service and other relevant policies mentioned herein. These terms apply to all website visitors, including general visitors, suppliers, shoppers, business partners, and content contributors.
Please carefully read these Terms of Service before accessing this website. Any form of website use constitutes your acceptance of this contract. If you cannot agree to all the terms, you are prohibited from browsing this website or using any of our services. If these terms constitute a formal offer of service, your access constitutes your acceptance of and reliance on these written terms.
Any newly launched website features or built-in tools are automatically subject to these Terms of Service. We will permanently post the latest version of the terms on this page; we have the full authority to modify, revise, or replace any terms by posting updates online. You are responsible for periodically checking this page for policy revisions. Your continued browsing of the website or shopping after the changes take effect constitutes your automatic acceptance of the updated rules.
Our e-commerce store runs on Shopify's hosting platform, which provides the core technology infrastructure that enables us to list products online and process customer transactions.
Article 1: Online Shopping Rules By agreeing to these terms, you acknowledge that you have reached the legal age of majority in your state or province of residence; or, you have reached the legal age of majority and duly allow your minor dependents to access our website.
You may not use our products for illegal or unauthorized activities and must comply with all local laws (including copyright laws) when using our platform services.
Any destructive computer code, worms, or viruses must not be distributed through our website channels. Any violation of these Terms of Service will result in the immediate and permanent suspension of your account access and available services.
Article 2: General Usage Rules We reserve the full discretion to refuse service to any individual at any time without providing any reason.
In addition to payment card information, the personal website content you submit may be transmitted unencrypted over multiple digital networks, and the format may be adjusted according to different devices and network technology standards. All credit card data remains fully encrypted throughout the entire online transmission process.
Without our prior express written permission, it is strictly prohibited to copy, reproduce, resell, or otherwise use our platform services, website access, or official business contact information for any unauthorized commercial purpose. All section headings are for convenience only and do not constitute any legal binding on the content of this contract.
Article 3: Disclaimer Regarding the Accuracy and Timeliness of Content
Velysora assumes no legal responsibility if the website information is found to be inaccurate, incomplete, or outdated. All published website content is for general informational purposes only; users should not rely solely on our content to make significant personal decisions but should cross-check with authoritative and up-to-date external resources. You assume all associated risks when making choices based on the information we publish.
Our websites may contain some archived content, which is not reflective of the current situation and is for informational purposes only. We reserve the right to modify website content at any time but have no legal obligation to proactively update outdated information. You are solely responsible for tracking all changes to website content. Article 4: Service and Price Revisions
Product prices are subject to change without notice.
We may modify or terminate any part or all of our online services at any time without notice. Velysora shall not be liable for any losses incurred due to price changes, service suspension, or service termination.
Article 5: Product and Service Specifications
Some goods and services are sold exclusively through our online store, and stock is limited; all returns and exchanges for such goods are subject to separate refund policy guidelines.
We will strive to accurately represent product colors and photos, but cannot guarantee that your screen display will perfectly reproduce the actual color of the product.
We have the right (but not the obligation) to restrict the sale of products to specific buyers, regions, or jurisdictions on a case-by-case basis, and may set maximum purchase limits for each item. All product descriptions and pricing details are determined by us at our sole discretion without prior notice, and we may permanently remove any listed product at any time. Any product prohibited from sale in local laws is invalid.
We do not guarantee that the goods, services, or digital materials you purchase will meet your expected quality standards, nor do we guarantee that our platform will operate flawlessly or that all technical glitches will be permanently fixed.
Article 6: Accuracy of Billing and Account Data
We reserve the right to completely reject customer orders and may limit or reduce the number of purchases per buyer, per household, or per transaction. These limits also apply to orders linked to the same user account, payment card, or billing/shipping address. If we change or cancel your order, we will attempt to notify you via the email address or contact number you entered at checkout. Orders suspected of originating from bulk dealers and wholesale distributors may be completely blocked at our internal discretion.
You must submit up-to-date, complete, and accurate personal and billing information for each order and update your account details promptly, including email address, credit card number, and expiration date, to ensure smooth payment processes and service communication. Please see our refund policy for refund rules.
Article 7: Optional Third-Party Tools
Our website may offer access to external third-party tools, but we do not have any monitoring or operational control over such tools. These external resources are provided as "available" without any warranty or official endorsement. We are not responsible for any consequences arising from your use of such external tools.
You decide whether to use these third-party features at your own risk. Before use, you must verify and agree to the terms of service of the external provider. Any future website features and supplementary services will automatically comply with these core terms of service.
Article 8: External Hyperlink Disclaimer
Some content, products, and services on this website integrate resources from external third-party companies. Embedded external links point to external websites that are unrelated to us and are not under our operational control. We do not audit or verify the accuracy of the content on third-party websites and assume no responsibility for external platforms and their listed goods and services.
We cannot be liable for any loss or damage resulting from transactions completed through linked third-party websites. Please carefully read their privacy and sales policies before completing a purchase on a third-party platform; all complaints regarding third-party goods should be sent directly to the corresponding external seller.
Article 9: User-Submitted Feedback and Content Rights
By sending creative suggestions, design ideas, feedback, or entries to our team via email, mail, or online message (collectively, “User Comments”), you grant us a perpetual and unrestricted right to edit, publish, copy, distribute, translate, and reuse your submissions indefinitely in any media format. We have no obligation to keep your submissions confidential, pay usage fees, or respond to your feedback.
We have the right (but not the legal obligation) to review uploaded content and remove posts that we deem illegal, harassing, defamatory, pornographic, or infringing on intellectual property rights. You warrant that your shared comments do not infringe on any third party's copyright, trademark, privacy, or personal title, and do not contain malicious computer programs, false sender information, or abusive or illegal language. You assume full legal responsibility for all content you post, and we assume no responsibility for user feedback posted on our website.
Article 10: Personal Data Protection
All private information you submit during checkout and account setup is subject to our separate privacy policy document.
Article 11: Website Content Errors and Order Modifications Occasionally, spelling errors, incomplete information, or inaccuracies may appear in the product descriptions, prices, promotional rules, shipping costs, delivery times, and inventory information on this website. We reserve the right to correct such errors, update relevant data, or cancel submitted orders without prior notice, even after you have completed checkout.
Except for legally mandated actions, we have no obligation to proactively modify or clarify erroneous information on the website; periodic website updates do not guarantee that all platform content has been fully corrected.
Article 12: Restricted Website Use Activities In addition to existing contractual restrictions, these prohibitions apply to all website and content use:
(a) Engaging in any illegal activity; (b) Instigating other users to engage in illegal activities; (c) Violating local, state, national, or international laws; (d) Infringing on our own or external intellectual property rights; (e) Harassing, discriminating against, or defaming others based on race, religion, sex, age, disability, or cultural origin; (f) Submitting misleading or false personal information; (g) Uploading harmful viruses or malicious code that interferes with our platform or the global internet; (h) Unlawfully collecting other users' private personal data; (i) Sending spam, phishing, or conducting automated web crawling and data scraping; (j) Using this website for vulgar or unethical purposes; (k) Bypassing the security measures built into our platform. We reserve the right to permanently terminate your website access for any violation of the above prohibitions.
Article 13: Warranty Exclusions and Limitations of Liability
We do not guarantee that your shopping experience will be continuous, timely, secure, or error-free, nor do we guarantee that the results of using the website will always be completely accurate or reliable. We reserve the right to suspend website services indefinitely or permanently shut down website operations without prior notice to our customers.
You expressly accept all risks associated with accessing or being unable to access our services; all website products and related services are provided "as is" and "as available" without any express or implied warranties of merchantability, fitness for a purpose, or non-infringement unless otherwise agreed in writing.
In no event shall Velysora and its directors, employees, affiliates, contractors, suppliers, and authorized representatives be liable for any direct, indirect, incidental, or consequential damages (including loss of profits, loss of revenue, data corruption, and replacement costs) arising from your use of the platform or purchase of goods, even if we have been notified of such potential damages. If local law prohibits partial exclusion of liability for incidental damages, our maximum liability will be limited to the limits prescribed by law in that jurisdiction.
Article 14: Indemnification Obligations
You agree to fully defend, indemnify, and hold harmless Acevie, its parent company, subsidiaries, management team, contractors, suppliers, and all employees from and against any third-party claims and reasonable attorneys' fees arising out of or in connection with your breach of these Terms of Service, applicable local laws, or infringement of the legitimate rights of any external individual.
Article 15: Severability Rule
If any provision of these Terms is held by a competent authority to be illegal, invalid, or unenforceable, the remaining parts of this Agreement shall remain in full force and effect and enforceable. The invalidated provision shall be removed from the Agreement, and all remaining provisions shall remain legally binding.
Article 16: Termination Rule
All financial debts and legal liabilities incurred by either party prior to the termination date shall remain in force and effect upon formal termination of this Agreement. These Terms of Service shall remain in effect until cancelled by you or our company. You may terminate this Agreement at any time by ceasing use of this website and notifying us that you have opted out of our services.
If we have reason to suspect or confirm that you have failed to comply with any contractual terms, we have the right to immediately terminate your service access without prior notice; you will remain obligated to settle all outstanding financial charges incurred prior to termination and may face complete service interruption in the future.
Article 17: Entire Contractual Agreement
Our failure to exercise any contractual right or provision shall not constitute a permanent legal waiver of such provision. These Terms of Service and all officially published store policies constitute the entire binding agreement between you and Acevie and supersede all previously negotiated drafts and earlier versions of the terms, whether written or oral. No ambiguity in the wording of this agreement shall be construed as adverse to the parties who drafted it.
Article 18: Governing Law and Jurisdiction
These Terms of Service and all supplemental separate service agreements between the parties shall be governed by and construed in accordance with the laws and regulations of China.
Article 19: Future Updates
You can always view the latest version of the Terms of Service on this page. We reserve the sole right to modify the content of the contract by publishing updated versions online, and it is your responsibility to check for policy changes periodically. Continuing to browse the website or make purchases after the update is published constitutes your acceptance of the revised terms.
Article 20: Support Contact Information
For any questions related to the Terms of Service, please send an email to our official email address: Velysora@acevie.com